Blue shield provider portal


ICR is the Anthem Blue Cross and Blue Shield Healthcare Solutions (Anthem) innovative utilization management (UM) feature accessed through Availity that allows you to: Submit prior authorization requests, clinical information and receive status updates without having to pick up a phone or fax any information.

Blue Shield of California is a Registered® mark of the BlueCross BlueShield Association, an association of independent Blue Cross and Blue Shield plans.

Phone: (800) 541-6652, TTY 711, Monday – Friday, 8 a.m. – 5 p.m. Call for questions about: Member eligibility.

Claims should be submitted to Blue Shield of California via the Real-Time Claims web tool or electronically using Electronic Data Interchange, though they can also be submitted by mail.

Availity is an independent company that contracts with Blue Cross Blue Shield of Michigan and Blue Care Network to offer provider portal services. Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association.

The Availity Portal offers healthcare professionals free access to real-time information and instant responses in a consistent format regardless of the payer.

You have access to our Exclusive PPO Network, which is the only statewide PPO network and includes more than 50,000 doctors and 350 hospitals across California.